Program Duration & Certification
1 day (7 hours) from 9 am to 5 pm; inclusive of 1hr lunch and 2 tea breaks. A Certificate of Participation will be awarded upon completion of the course.
Methodology
Structured exercises, lectures, video clips, simulations and practical exercises will be incorporated into the training programme.
Programme Content
1. Setting the Stage o The epidemics of hurry sickness o Benefits of time management to an organisation / individual o Monochromic & Polychromic time managers - left & right brain dominant time management styles o Video—right brain time management 2. Time Management—Planning o Time Management—self assessment o Identifying your roadblocks—the time bandits o Planning for effective time utilization o Goal setting & Goal Scheduling o Setting priorities o Eliminating the urgent o The 80/20 rule 3. Dealing with Interruption o Identifying common interruptions o Eliminating procrastination o Dealing with telephone interruptions o Controlling your work environment o Managing paperwork o Managing email clutter and spam o Video—Dealing with interruptions 4. Assertiveness Skills o Learning to say NO! o Being Assertive o Video—Assertiveness skills